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How to get a smart meter

You may already be able to get your smart meter(s) installed. Find out if that's the case, and book your appointment now.

Check availability

Booking your installation

  1. Look out for your invite. We'll send it by email, text message or post.
  2. Once you've got it, give us a call. Before we confirm you can get a smart meter, we'll need to check a few more details with you about your property. If everything's OK, we'll book your installation at a time that suits you.
  3. One of our friendly engineers will install your smart meter(s). They'll also give you a run-through of how to make the most of your new meter(s) and Smart Energy Tracker, as well as some tips to help you save money.

If we can't install your smart meter(s) yet

In some instances, we won't be able to install smart meters yet.

However, we're working hard to fit them for all of our customers as soon as possible.

We'll send you an invite when we can install yours.

When will I get my smart meter(s)?

You can find out if you're able to book your appointment to get a smart meter fitted by following this link.