Take a look at our renter's guide to smart meters. Find out if installing a smart meter in a rented property is okay. And whether having a smart meter in a flat actually works.

Can I get a smart meter if I’m renting a property?

Yes. As long as you’re the energy account holder and you pay the energy bills, not your landlord, then you can get a smart meter in your rented property.

Installing a smart meter in a rented property – is it a good idea?

Yes. Getting a smart meter is a great idea if you’re renting, as it makes it easier to manage your energy and credit:

  • No more meter readings. Your smart meter will send them to your energy supplier automatically.
  • You’ll get accurate bills so you know you’re only paying for the energy you use.
  • You can see what you’re spending in pounds and pence using real-time data. This makes it much easier to budget.
  • If you’re a Pay As You Go customer, you can top up remotely – no last minute rush to the shops.

How is a smart meter installed in a rented property?

Installing a smart meter in a rented property can be broken down into four steps:

  1. Preparation
    Final checks of tools and equipment and the engineer will then make sure everyone in the household is ok and the install can go ahead.
  2. Inspection
    The engineer will do a visual check of your boiler and other gas appliances to make sure they're working correctly.
  3. Installation
    The engineer will install your smart meter which should take around two hours. They'll need to switch off your gas and electricity for roughly 30 minutes, but your engineer will let you know before they do this in case you want to make some tea or coffee.
  4. Final checks
    Once the engineer has completed the installation of the smart meter they'll check everything is working correctly.

If you'd like to know more, take a look at our detailed guide to how SSE installs smart meters in properties.

Want to know if you can get a smart meter in a flat? Keep reading to find out. Or if you're ready to upgrade, you can book your smart meter appointment now.

Do I tell my landlord someone is installing a smart meter in the property?

It’s worth telling your landlord that you’re going to get a smart meter just so they know what’s going on at the property. It’s also a good idea in case there’s anything in your contract that would affect the decision.

Ofgem, Great Britain's independent energy regulator, says your landlord or letting agency shouldn’t unreasonably prevent you from getting a smart meter.

What if my landlord pays the energy bills at the property I rent?

If your landlord is paying the bills for the gas and electricity at the rented property, it’s up to them if they want to get a smart meter.

It’s certainly worth asking to see if they’ll get one. As Smart Energy GB research shows, “72% of landlords would agree to get a smart meter installed, and a quarter had installed one themselves in a rental property”.

Can I have a smart meter in a rented flat?

Smart meters will work for the majority of flats, but if you're in a rented flat that has gas and electric meters which are more than 10m apart or on different floors, you'll need smart meters with signal boosters which aren't available in all areas at the moment.

If your electricity meter is currently on the ground floor, the further your flat is from the ground floor, the harder it will be for the In-Home Display (a digital device that talks to your smart meter and shows details about the energy you use) to connect to your new smart meter. Your smart meter will still be accurate and send automatic readings to us, and if you’re an SSE customer, you can download our My SSE app which is the simplest way to manage your energy on the go.

Can I have a smart meter if my meters are in a communal cupboard?

The engineer will need access to your meters so make sure you have a key or can get access to the cupboard on the day of the installation.

Ready to upgrade to a smart meter?