With an SSE broadband deal you'll get

  • Wireless router and delivery

  • Happiness Guarantee

  • Unlimited downloads

Simple, reliable broadband

Average download speed

What does this speed mean?
Line Rental Only
Add calls
£18

per month (includes line rental)

High speed fibre optic broadband

Average download speed

What does this speed mean?
Line Rental Only
Add calls
£23

per month (includes line rental)

Ultra fast fibre optic broadband

Average download speed

What does this speed mean?
Line Rental Only
Add calls
£28

per month (includes line rental)

Switching your phone and broadband to us is easy

  1. Compare our phone and broadband deals above and choose your preferred package

  2. Sign up and we’ll organise the switch from your current supplier

  3. We’ll email your important documents, and let you know if you need an engineer to visit

  4. We’ll post you a wireless broadband router. Plug it in on the day of the switch – you’re connected and ready to go!

Welcome to Frustration-Free Broadband

We’re proud to offer our customers great value broadband at fantastic speeds. But there’s more to consider when choosing your broadband than just price and speed. That’s why we’ve introduced Frustration-Free Broadband. It’s simple, straightforward, and applies to all our packages.

Our wireless router was awarded a Which? Best Buy in August 2018

Moving broadband and phone to a new home

If you're moving soon, it's a good idea to plan ahead. It can take around 18 days to get your broadband and phone up and running.

SSE Rewards logo

SSE customers can get these great benefits at The SSE Arena, Wembley, and The SSE Hydro in Glasgow:

  • Exclusive presale events tickets access up to 48 hours before general release
  • One-off prizes and competitions exclusively available to our customers
  • Upgrade to SSE lounges

Here’s what Frustration-Free Broadband means for you:

Price promise

Zero price hikes during your 18-month contract.

Our price promise is to keep phone and broadband package prices fixed for the duration of the contract from your package start date. The only exception will be any increases to VAT or any other relevant tax/levy. The monthly package price includes your monthly broadband, line rental and selected call package.

Happiness Guarantee

If you’re not completely satisfied with our service, you can leave for free within the first 60 days.

Our Happiness Guarantee is for customers signing up for an SSE fixed-term broadband and phone package bundle. They can leave their contract without early termination charges within the first 60 days, if they’re not happy with any aspect of the service they have received, and we have been unable to fix the problem.

Unlimited downloads

Stream, download or play to your heart’s content.

Unlimited Broadband is subject to our Broadband Traffic Management and Acceptable Use policies.

No upfront broadband charges

No broadband connection charge, and no postage or delivery charges. The only exception will be if you don’t have an active BT/Openreach phone line, we’ll arrange for an engineer to install one. This will cost £60 and we’ll add this charge to your first bill.

Which? Best Buy

With good coverage and security, plus fast transfer speeds, our broadband router has been awarded a Which? Best Buy.

Our SSE Technicolor TG589vac v2 wireless router was awarded a Which? Best Buy in August 2018. Router subject to availability.

What you need to know

Our 18 range of Broadband and Phone packages are available to customers with a suitable phone line.

There is an 18-month fixed-term contract on our broadband packages; leaving SSE before the end of that term may incur early termination charges.

The price displayed is the monthly cost of the broadband, phone line and optional call package for the duration of your 18-month contract. We’ll remind you before the end of your contract that your package price will change. If you do nothing, from month 19, you will move onto a rolling contract and pay the monthly price applicable to you package at that time.

Broadband speed
The broadband speeds quoted above are average speeds at times of peak usage. These are subject to our Broadband Traffic Management and Acceptable Use policies. Actual speeds are dependent upon the length and quality of the copper line between your home and your exchange or street cabinet, as well as environmental factors within your home such as Wi-Fi interference, in-home wiring and congestion on the service you are accessing.

SSE Broadband Happiness Guarantee
Customers signing up for SSE fixed-term broadband and phone package bundles can leave their contract without early termination charges if, within the first 60 days, they are not happy with any aspect of the service they have received, and we have been unable to fix the problem. Happiness Guarantee full details

Cancellation and early termination charges
The following charges may apply following cancellation of the broadband contract:

If you cancel your broadband order before your start date, there will be no charge unless you have already received your router and you do not return it to us. When you notify us of your cancellation, we will send you a prepaid postage envelope for the return of your router. Should you not return your router within 30 working days, an equipment charge of £54 will be added to your account.

For cancellation at any point between the broadband service start date and the end of month 12 of the contract, there is an early termination charge of £94 for Unlimited Broadband or £125.12 for Unlimited Fibre and Unlimited Fibre Plus.

For cancellation between month 13 and month 18 of the contract, the early termination charge will be £5.50 for Unlimited Broadband or £31.12 for Unlimited Fibre and Unlimited Fibre Plus. These charges are not subject to VAT.

Our customers can access tickets at SSE venues up to 48 hours before general sale. Tickets and lounge upgrades are subject to availability.

Please be aware that our call packages do not allow calls to be made to premium rate numbers beginning 09.