Wireless router and delivery
No fixed term contract
UK-based customer service
Non-SSE Energy customer pay £9 per month surcharge on their Phone and Broadband package after 12 months. A one-off initial £30 connection charge is also applicable and will be applied to the first monthly bill. If you sign up for SSE Energy today, you won't have to pay the surcharge after 12 months or connection charge.Check availability
If you're moving soon, it's a good idea to plan ahead. It can take up to 23 days to get your broadband and phone up and running.
SSE customers can get these great benefits at The SSE Arena, Belfast, The SSE Arena, Wembley, and The SSE Hydro in Glasgow:
Our 17 range Phone and Broadband packages have no connection charge for SSE Energy customers. You must be joining us or live at the same supply address with an SSE gas and/or electricity account to pay no connection charge. After 12 months, non-SSE Energy customers will pay a £9 per month surcharge on their Phone and Broadband package. A one off initial £30 connection charge is also applicable and will be applied to their first monthly bill.
The fixed monthly package price for your Phone is your monthly line rental price and monthly call package price (should you have one). The fixed monthly package price for your Broadband is your monthly broadband charge. For non-SSE Energy customers, the monthly package price will be fixed for 12 months from your Phone and Broadband start date. After this time your monthly package price will increase by £9 per month. For SSE Energy customers, the monthly package price will be fixed for three years from your Phone and Broadband start date. The only exception will be any increases to VAT or any other relevant tax/levy.
The broadband speeds noted above are average speeds at times of peak usage. These are subject to our Broadband Traffic Management Policy and Acceptable Use Policy. Further details can be found here. An indication of the speed you may receive will be provided at point of sale. Actual speeds are dependent upon the length and quality of the copper line between your home and your exchange or street cabinet as well as environmental factors within your home such as Wi-Fi interference and your in-home wiring, as well as congestion on the service you are accessing.
Our 17 range Phone and Broadband package contracts are non-fixed term. This means the contract continues on a rolling basis and will continue until terminated by either you or SSE in accordance with the General Terms and Conditions for the supply of Phone and Broadband.
If you wish to leave us for your Broadband within 12 months of your start date, then we will send you a pre-paid postage envelope for the return of your router. Should you not return your router within 30 working days of receiving the pre-paid envelope then an equipment charge of £54 will be added to your account.
Our customers can access tickets at SSE venues up to 48 hours before general sale. Tickets and lounge upgrades are subject to availability.
Please be aware that our call packages do not allow calls to be made to premium rate numbers beginning 09
Call 0345 XXX XXXX
Book your appointment now by calling 0345 XXX XXXX.