Moving house can be a stressful time with so many people to notify about your move. We've put together a helpful moving home checklist of who to tell and when, designed to be used as a guide when changing address.
To move your energy supply to your new home, you'll need to provide the following information:
The easiest way to let us know about your move is by using our online moving service and choosing one of the two options below:
If you're moving home or just moving out, why not use our online moving service? You can move your gas and electricity accounts to your new home using our simple online journey.
If your new home has a Pay As you Go meter or you'd like to have a Pay As You Go meter at your new property, please give us a call on 0345 600 2006 and we'll help get you set up.
Is your gas or electricity not coming on at your new home? Don't worry – our handy guide will tell you what to do if your Pay As You Go meter isn't working.
If you’re a landlord or letting agent and there’s a change in occupier for the property you’re managing, you can let us know about it online. You can give us the details of a tenant or organisation moving in to or out of your property, and we’ll sort out the rest.
If you have a property that’s been vacant and now has a tenant or organisation moving in, there’s a way to give us these details without providing information about who’s moved out. Once we have the incoming occupant’s details, we’ll complete the moving process.
If you want more information on how the moving home process works, you can find out more by having a look at our related articles below.
Calls to 03 numbers cost no more than calling 01 and 02 prefixed numbers. For specific call charges, check with your phone provider.