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Home Services

Get cover from £4.95 a month

You'll get all this with our boiler and heating cover

  • An outline of a spanner

    Includes parts, labour, and unlimited call-outs

  • Phone Handset

    24/7 emergency helpline

  • Tick

    Call-outs for emergency repairs 24 hours a day

  • Van icon

    Priority breakdown service

The prices below are for resident homeowners

See our landlord cover

Compare our Boiler and Heating cover

You'll benefit from unlimited parts and unlimited 24/7 emergency call-outs.
All cover is a 12-month contract, starting the day after you sign up.

With £0 excess SSE Gas customers get £55 credit on their Gas account
With £0 excess SSE Gas customers get £55 credit on their Gas account

Cover for landlords

You'll get a Landlord Gas Safety Certificate for all your landlord owned gas appliances. We cover repairs to your boiler and controls, including thermostat and programmer with parts, and unlimited call-outs. If you choose our Landlord Heating Cover, we'll also cover repairs to your radiators and pipework, hot water cylinder and full central heating system.

Get Landlord cover

Getting set up with boiler or heating cover is easy

  • A house

    1. Select your cover and sign up online or over the phone

  • Email

    2. We'll confirm your application and send an engineer if required

  • 24 hours a day

    3. We’ll be here 24/7 should you experience a breakdown

SSE customer? We'll repair your boiler for FREE

Image of engineer showing lady ID at the door

When you take out 12 months cover after a breakdown

I'm an SSE customer

Not with SSE? We offer fixed price boiler repairs for just £75

When you take out one of our annual SSE Boiler or Heating Cover plans at the same time (excludes SSE Boiler Breakdown and SSE Heating Breakdown)

I'm not an SSE customer

Boiler service and check-up for just £85

Have you got an old boiler that's been coughing and spluttering recently? Maybe you've got a new boiler and need to maintain its warranty.

Learn more

Electrical wiring cover

Cover your fixed electrical wiring system, giving you peace of mind for just £5 a month.

Get covered

New boiler installation

free tado Smart Thermostat and installation worth £249

You'll also get a free tado° Smart Thermostat and installation worth £249, so you can control your heating from your smartphone.

Get boiler installation

What you need to know

Important information

All the prices we display include any applicable taxes and fees.

If you sign up to one of our Home Services, you'll join one of our regional brands.

Your brand depends on where you live, but they're all part of the SSE family. For Scotland it's SSE Scottish Hydro, for Northern England it's SSE, for Southern England it's SSE Southern Electric and for Wales it's SSE SWALEC. Your brand will be shown on the paperwork we send you and on your bank statement when you make payments to us.

Availability
Unfortunately we’re unable to provide cover to the following postcode areas: KW1 to KW14, IV21 to IV28, IV40 to IV49, IV51 to IV56, IV63, PA20 to PA38, PH17 to PH26, PH30 to PH44, PH49, PH50, PL10 to PL15, PL17 to PL18, PL22, PL25 and TR at this time. 

Price 

Inclusive of VAT and Insurance Premium Tax.

Parts and labour

This is subject to terms and conditions found in the SSE Home Services policy booklet

Priority breakdown service 

We'll repair your boiler or central heating system as a priority over initial inspections and annual services.

Boiler repair and rescue

Our Boiler Repair service is £195, but you can pay just £75 if you take out any annual SSE Boiler or Heating Cover plan at the same time (excludes SSE Boiler Breakdown and SSE Heating Breakdown Cover). You'll be covered for the whole year for boiler breakdowns and you'll save £120 - that's more than the cost of 6 months cover.

£120 saving based on the cost of SSE Boiler Repair (£195) compared with the cost of £75 when you take an annual SSE Heating or Boiler Cover product at the same time (excludes SSE Boiler Breakdown and SSE Heating Breakdown Cover). The saving on Boiler Repair equates to more than 6 monthly payments on the eligible Cover products in this offer.
These offers are subject to  SSE Boiler Repair - Terms and conditions  and  SSE Boiler Rescue - Terms and conditions.

Sorry, you can't use these offers at the same time as another Home Services offer. 

We reserve the right to withdraw these offers at any time.

Wiring

SSE Electrical Wiring Cover is subject to the SSE Home Services policy booklet

Inspection

An initial inspection is a visual inspection of your home electrical wiring and fuse box and an earth loop impedance test, and may be deemed necessary if your house is over 15 years old, hasn't been rewired in the last 15 years or has an old style fuse box. "Fixed electrical wiring system" covers electrical wiring, fuse box, light fittings and switches, wall sockets and shower isolation switches.

Parts and labour 

Subject to the SSE Home Services policy booklet

Installs

There's no charge for the tado° Smart Thermostat equipment (£199) or installation (£50) saving £249 when SSE install your new boiler. Customer must have internet access and a smartphone running iOS 9, Android 4.0.3 or Windows 10 and above.

This offer is subject to the SSE Home Services policy booklet

Breakdown cover

Inclusive of Insurance Premium Tax.

Boiler and heating frequently asked questions

How long will the process take?

Signing up is easy and should only take you a few minutes. Your contract will start the next business day after you sign up (not bank holidays or weekends)

What will happen when I take out cover?

You will receive a welcome pack in the post which will have all the details for you in case you ever need them to hand. We will call you to organise an initial inspection at a time that is suitable for you.

What does ‘Excess’ mean?

When someone pays an excess, it means that they will be paying the first part of a claim. If you have a £0 excess however, you will not have to pay anything.

Who are SSE?

We first formed in 1998 when Scottish Hydro Electric merged with Southern Electric to become Scottish and Southern Energy. Later we incorporated SWALEC and Atlantic into our family and we’re now known as SSE. You may be familiar with our local brands – SSE Southern Electric, SSE Scottish Hydro and SSE SWALEC. But no matter what our name is, our primary aim is to give great customer service to all of our customers.