Coronavirus – answers to your questions

With new restrictions coming in across the country, we’re expecting more calls than usual. So if you’re able to, please use our online services where possible. You can visit our coronavirus question and answer page to find out how we're continuing to keep you safe.

Our gas and electricity prices are changing on 1 April 2021 for our Standard and Pay As You Go (prepayment) variable tariffs. We've made these changes in line with Ofgem's new price cap. Here's some help to understand our price change.

SSE won Uswitch Best Online Experience for a Large Supplier in 2020
SSE won Uswitch Best Customer Service for a Large Supplier of 2020
SSE won Uswitch Best Smart Experience for a Large Supplier for 2020