If you’re thinking about changing your phone and broadband provider, phone and broadband provider, we’ve got some great deals. So, whether you download movies, or you love internet shopping and social media, we’ve got a package for you.
We’ve also made it easy to switch to us. In fact, moving your phone and broadband to us is so simple, you can get a new deal in a few quick steps.
You’ll find all the information you need below to help you get started on your switch.
You’ll need an active BT phone line to switch to us online. If you’re not sure if you have one, use our line checker. Don't worry if you haven't got a BT phone line, you can still get one of our deals. We just need a little more information from you. Give us a call on 0345 071 7817 and we'll get the last of your details.
If you’ve already got a BT phone line, you can keep your existing phone number when transferring to SSE.
If we need to install a new phone line we may have to provide you with a new number.
We’re sure you’re going to love our phone and broadband. But, if you change your mind for any reason, you can cancel before the switch happens.
You can cancel your phone and broadband order without charge up to 5pm on the working day before your service is due to start. Find out more about your right to cancel.
If you can, let us know you’re moving as soon as possible. We need at least 14 days to set up the move so there’s little or no interruption to your phone and broadband service.
You’ll need to contact us with your moving date, new address and an alternative contact number, such as a mobile.