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Our call features let you make the most of your talk phone package. You can control who contacts you with features like 'Choose to Refuse' and 'Anonymous call rejection'. You can use features like 'Call Diversion' and 'Call Waiting' to make sure you never miss a call. And you can set up an answerphone service with '1571 voicemail' or 'Call Minder'. Find about all the call features we have in the detailed list below.

Some features are included in your phone package, others may involve an extra charge. You can find details of our phone feature costs on our phone service charges page.

Call features that come with all our talk packages

  • 1471 - SEE WHO'S CALLED
    With this feature, you can find out the phone number of the last person that called you. Just dial 1471. This won't reveal withheld numbers however.
  • PERMANENT NUMBER WITHHOLD
    Set this up to hide your phone number whenever you make a call. You can override it for individual calls if you need to.
  • TEMPORARY NUMBER WITHHOLD
    You can use this to withhold your number for one call only.

Calls features that may involve an extra charge

Get in touch with us to add or remove any of these features.

  • 1571 VOICEMAIL
    This offers you a voicemail service. Just dial 1571 to listen to your voicemail messages. If you have messages, you'll hear an interrupted dial tone when you pick up your phone.
  • 3-WAY CALLING
    3-way calling lets you speak to two people on the same call.
  • ANONYMOUS CALL REJECTION
    This service automatically blocks calls from anyone who withholds their number.
  • CALL BARRING
    With call barring you control the type of calls your phone can make. For example, you could bar calls to premium rate numbers or international numbers.
  • CALL DIVERSION
    Divert calls coming into your home phone to another number, like your mobile or work phone. You can even divert calls to an overseas number.
  • CALL MINDER
    Pick up your message from any phone, including your mobile, using a PIN. You can also record your own personal answerphone message.
  • CALL SIGN
    With Call Sign we give you a second phone number with a different ringtone. That way you know who's calling before you answer the phone.
  • CALL WAITING
    Hear a discreet beep if someone else calls when you're already on a call. And you can put your current call on hold to answer the other one.
  • CALLER DISPLAY ID
    See the phone number that's ringing you with our Caller Display ID service. You'll need a phone with a display to use this. 
  • CHOOSE TO REFUSE
    Stop up to 10 numbers getting through to your phone. If anyone calls you from a number you've chosen to block, they'll get a message saying their call hasn't been accepted.
  • REMINDER CALL
    With Reminder call, you can use your phone like an alarm clock and set up alarms when you need them.
  • RINGBACK
    If you call someone who's engaged, you can use our Ringback service. Once their line is free, your phone will ring you back.

How to set up and use our call features


Our call features PDF explains how to set up all of our call features. You can print it out to keep near your phone in case you ever need to check it.

Some of our call features are useful when dealing with nuisance calls. Read our article on unwanted phone calls for more help and advice.