If you're not sure what fibre optic broadband and ADSL broadband are, we're here to help. We explain how these different broadband connections work and the kinds of internet speeds you could get depending on where you live.

To find out if you can get fibre optic broadband in your area, and the kind of broadband speeds to expect, enter your postcode (and landline if you have one) in our line checker to see available phone and broadband packages.

What is fibre optic broadband?

Fibre optic broadband is a type of high-speed broadband connection. Our article explains what fibre broadband is and how fibre to cabinet (FTTC) broadband works.

Fibre broadband availability and connections

Whether you can get fibre broadband and the speed it will be, depends on where you live. We explain what's involved in setting up fibre optic broadband in your home.

What is ADSL broadband?

ADSL broadband uses phone lines to connect you to the internet. We use it for our Unlimited Broadband package. Our article explains what ADSL broadband is, the kind of internet usage it's suitable for and what ADSL2 is.

ADSL speeds and connections

ADSL broadband works with your existing phone line. Our article explains what can affect the ADSL broadband speed where you live. We show you how ADSL connections work, and why this impacts how fast your broadband can be.

Need more phone and broadband help?

Go to our broadband and phone help hub for tips and advice about other topics such as broadband set-up and hardware, internet speeds and moving home.

Switch to SSE phone and broadband

  • Zero price hikes during your 18-month contract

  • Leave for free with our 60-Day Happiness Guarantee

  • Unlimited downloads

  • No upfront broadband charges

Here's what Frustration-Free Broadband means for you

Price promise

Zero price hikes during your 18-month contract.

Our price promise is to keep phone and broadband package prices fixed for the duration of the contract from your package start date. The only exception will be any increases to VAT or any other relevant tax/levy. The monthly package price includes your monthly broadband, line rental and selected call package.

Happiness Guarantee

If you’re not completely satisfied with our service, you can leave for free within the first 60 days.

Our Happiness Guarantee is for customers signing up for an SSE fixed-term broadband and phone package bundle. They can leave their contract without early termination charges within the first 60 days, if they’re not happy with any aspect of the service they have received, and we have been unable to fix the problem.

Unlimited downloads

Stream, download or play to your heart’s content.

Unlimited Broadband is subject to our Broadband Traffic Management and Acceptable Use policies.

No upfront broadband charges

No broadband connection charge, and no postage or delivery charges. The only exception will be if you don’t have an active BT/Openreach phone line, we’ll arrange for an engineer to install one. This will cost £60 and we’ll add this charge to your first bill.