Whether you’re browsing the internet or streaming your favourite TV show, your broadband speed is going to be a top priority. Our articles explain broadband speeds, including ADSL speeds. We’ve got tips and advice on ways to test and improve your internet speed. If your speed is slow or you have poor Wi-Fi range, check out our advice on Wi-Fi boosters, wireless USB adapters and broadband cables. And see what internet speeds you can get with our broadband and phone packages.
Explaining broadband speeds and testing
We'll explain all you need to know about internet speed testing, including how broadband speeds are measured and what download and upload speeds are. We'll look at what can affect your internet speeds and how to test broadband speeds in your area with a line checker.
Understanding ADSL broadband speed
ADSL is a type of broadband that uses phone lines to connect you to the internet. Learn more about ADSL broadband speeds and what can affect them.
Broadband speed tips
Wi-Fi boosters and Powerline adapters
A Wi-Fi signal booster may help if you have a poor Wi-Fi signal in your home. Our article explains how wireless signal boosters and Powerline adapters work. And we'll show you how to choose the right option to help improve your Wi-Fi range.
Connecting via wireless adapter
Connect an older device without a network card or inbuilt Wi-Fi to your home Wi-Fi with a Wi-Fi adapter. We explain how wireless USB adapters work to connect to your Wi-Fi internet, and how this differs from what a USB mobile broadband dongle does.
If your internet is slow, it might be an issue with your Wi-Fi connections rather than your broadband service. We explain how connecting your device using an Ethernet network cable will give you a faster and more reliable connection. We also have advice about using telephone extension cables and broadband DSL cables.
Ofcom speed checker
Ofcom have a handy internet speed tester to check broadband speed and availability in your area.
Need more phone and broadband help?
Go to our broadband and phone help hub for tips and advice about other topics such as broadband set-up and hardware, internet security and moving home.
Switch to SSE phone and broadband
Zero price hikes during your 18-month contract
Leave for free with our 60-Day Happiness Guarantee
No upfront broadband charges
Here's what Frustration-Free Broadband means for you
Zero price hikes during your 18-month contract.
Our price promise is to keep Broadband & Phone package prices fixed for the duration of the contract from your package start date. The only exception will be any increases to VAT or any other relevant tax/levy. The monthly package price includes your monthly broadband, line rental and selected call package.
If you’re not completely satisfied with our service, you can leave for free within the first 60 days.
Our Happiness Guarantee is for customers signing up for an SSE fixed-term broadband and phone package bundle. They can leave their contract without early termination charges within the first 60 days, if they’re not happy with any aspect of the service they have received, and we have been unable to fix the problem.
No upfront broadband charges
No broadband connection charge, and no postage or delivery charges. The only exception will be if you don’t have an active BT/Openreach phone line, we’ll arrange for an engineer to install one. This will cost £60 and we’ll add this charge to a future bill.