Need some help? Or maybe you're just looking for more information about one of our products or services.
Our online webchat is a quick and easy way to get in touch. But why not take a few moments to see if you can get what you need on one of our help pages?
Manage your energy online:
- Help with your Pay As You Go meter
- How to move your gas and electricity to a new home
- Help in an emergency
- Setting up and changing a Direct Debit
- Understanding why your Direct Debit payments have changed
- All you need to know about smart meters
- Switching from SSE
- See our latest gas and electricity tariffs
- Managing your energy with an online account
- Help following a bereavement
- How to top up a smart meter
- Help with paying your energy bills
You can also find more options in our help hub.
Show me chat availability
- Select the category of your query.
- Then the topic that best describes what you need help with.
- If live chat is available, you'll see a button to launch the chat.