No one wants to be without heating and hot water for long.
If you have a boiler breakdown or a problem with your heating, we can help you get your hot water and heating back on. You don't need to be an SSE customer to use our boiler and heating breakdown services.
Choose from one of the following options.
1. If you already have cover with SSE
If you have a problem with your boiler or heating and you already have cover with SSE, call us on 0345 076 7646. Advisers are available 24 hours a day, seven days a week.
If you don't already have cover with SSE, please don't call this number – choose one of the options below instead.
2. FREE boiler repair for SSE customers
If you're an SSE customer and you don't currently have cover, you can get a FREE repair with SSE Boiler Rescue when you take out a year's cover after a breakdown.
You'll get a visit from a friendly, fully qualified engineer who'll fix your boiler and get your heating and hot water back on. Plus you'll get ongoing cover for the rest of the year.
You'll also get a boiler service (worth £90) so you know that it's working safely and efficiently.
3. Fixed price boiler repair for just £95
If you don't have cover, we offer emergency boiler repair for a fixed price. This includes call-outs, all labour, and parts up to a total value of £500 (including VAT).
You have two options to choose from:
- Pay just £95 for your boiler repair when you also take out our full-price annual SSE Heating Cover plan at the same time (excludes SSE Heating Cover £50 excess and SSE Heating Breakdown Cover) – this gives you ongoing cover for the next 12 months plus an annual boiler service worth £90.
- Pay a one off, fixed price of £295 for your boiler repair.
What you need to know
All the prices we display include any applicable taxes and fees.