No one wants to be without heating and hot water for long.
If you have a boiler breakdown or a problem with your heating, we can help you get your hot water and heating back on. You don't need to be an SSE customer to use our boiler and heating breakdown services.
Choose from one of the following options.
If you have a problem with your boiler or heating and you already have Shield cover, call us on 0345 076 7646. Advisers are available 24 hours a day, seven days a week.
If you don't have Shield cover, please don't call this number – choose one of the options below instead.
If you're an SSE customer and you don't currently have cover you can get a FREE repair when you take out a year's cover after a breakdown.
You'll get a visit from a friendly, fully qualified engineer who'll fix your boiler and get your heating and hot water back on. Plus you'll get ongoing cover for the rest of the year.
You'll also get a boiler service (worth £85) so you know that it's working safely and efficiently.
If you don't have cover, we can repair your boiler for a fixed price. This includes the call-out and all parts and labour.
You have two options to choose from: