Before contacting us, you may want to view one of our support guides below to help you manage your energy online.
- Pay As You Go help
- Moving your gas and electricity to a new home
- Setting up and changing a Direct Debit
- Understanding why your Direct Debit payments have changed
- Smart meters – all you need to know
- Switch supplier from SSE
- Gas and electricity tariffs
- Register for an online account to manage your energy
- Emergencies
You can also find more options in our help hub.