Get to know your new smart kit

If you’ve had your smart kit installed, below you'll find some handy tips to help you save money.

Your smart meter technology and tracker have been installed and you’ve told us how often you’d like us to read your meter. Now you’ll need to know how to get the most out of both.

Your new tracker will help you understand your energy usage. You can use it to see how much energy you’re using and at what time of day, to help you set targets and save money.

Play video: Energy saving tips

See what impacts your changes make

There are a lot of ways you can save money. Using your new smart meter, you can make sure you’re being as energy efficient as possible.

We’ve put together a short video with some helpful energy saving tips to get you started. Try making a few small changes – and use your In-Home Display or Smart Energy Tracker to keep an eye on your progress. It’ll help save energy and money.

Register for an online account

Use an online account and enjoy loads of benefits. And with your smart meter, you’ll be able to track your progress more easily.

You’ll be able to view interactive charts which will help you understand your usage at different times of the day. This will help you to see if there’s something changing in your home.

Perhaps you’re using a lot of energy when you’re not even at home? Sign up to find out more.

Need more help with your energy tracker device?

If your tracker does not look like either of the above, you may have an older Smart Energy Monitor.

Need help with a smart Pay As You Go meter?

If you've got a smart Pay As You Go meter, you'll find it's straightforward to top up. You can also find out how to use emergency credit on a Pay As You Go smart meter and what to do if you lose your smart Pay As You Go card.