You need a smart Pay As You Go card to top-up your smart Pay As You Go meter.
If you lose your smart Pay As You Go card, then you can use our form to request a replacement. We'll send you your new card free of charge.
Topping up without your card
Whilst you're waiting for your new card, you can still use your smart Pay As You Go card number to top-up. We'll tell you this number over the phone.
It's worth keeping a note of your card number in case you lose the card again, as it will stay the same. You’ll also find your card number on your top-up receipt.
What if you didn't need a top-up card?
What if you could top up your smart Pay As You Go meter without one? No more sifting through your pockets or looking under the sofa for your card.
Just top up your meter on your smart phone with the SSE Top-Up app.
Simply download the app, register, and securely save your payment details to your PayPoint account. You'll be able to top up your smart Pay As You Go meter in no time.