Your MPAN (Meter Point Administration Number) and your MPRN (Meter Point Reference Number) are unique numbers assigned to your electricity and gas supplies.

Below you'll find more information about the difference between MPRN and MPAN, where to find them and which type of supply uses an MPAN or MPRN.

What is an MPAN (Meter Point Administration Number)?

Electricity Supplier Number

An MPAN is a unique number for the electricity meter in your property. It’s sometimes called an Electricity Supply Number. Please be aware that it’s not the same as your customer reference number

Diagram showing where to find your 13-digit MPAN number in a box entitled “Your supply number” in the bottom right-hand corner of your bill

How to find your MPAN

Your MPAN is on your bill. If you’re looking on an SSE bill, it’s the 13 digit number in the box marked as ‘Supply Number’ on the second page, to the right hand side. It is the bottom row of numbers.

An example number is:

20 0001 5001 165

If you don’t have a previous bill, you can find out your MPAN by calling your local electricity supplier.

If you don’t know who your local electricity supplier is, you can call the Citizens Advice consumer helpline on 0345 404 0506. You’ll need to tell them your address and postcode to find out your number.

What is an MPRN (Meter Point Reference Number)?

Gas Supply Number

An MPRN is a unique number for your gas meter. Like an MPAN, this isn’t the same as your customer reference number.

How to find your MPRN

You can search online for your MPRN by visiting Find My Supplier and entering your postcode.

Or you can call the meter number helpline on 0870 608 1524. You'll need to tell them your postcode and the first line of your address. They'll tell you your MPRN and who your current gas provider is. Please note that calls cost 7p per minute plus your phone company's access charge.

When you might need your MPAN or MPRN

You’ll need your MPAN and MPRN when changing supplier or moving home.

Your numbers are linked to your property. If you change your supplier but aren’t moving home, your numbers won’t change. You may need to let your new supplier know your MPAN and MPRN as part of the switching process.

If you move home, your numbers will change. You may need to give the MPAN and MPRN for your old property as part of the moving process. Your energy supplier will let you know your new numbers when you move into your new home.

If you’re both changing supplier and moving home, your numbers will change. Your new supplier will tell you the numbers for your new property.