Loading...

Your MPAN and MPRN are important for recording the energy supply at your property.

But don’t worry if you don’t know yours ­‑ our guide below shows you where to find them and explains when you’ll need them.

When you might need your MPAN or MPRN

You’ll need your MPAN and MPRN when changing supplier or moving home. 

Your numbers are linked to your property. If you change your supplier but aren’t moving home, your numbers won’t change. You may need to let your new supplier know your MPAN and MPRN as part of the switching process. 

If you move home, your numbers will change. You may need to give the MPAN and MPRN for your old property as part of the moving process. Your energy supplier will let you know your new numbers when you move into your new home.

If you’re both changing supplier and moving home, your numbers will change. Your new supplier will tell you the numbers for your new property.

What is an MPAN (Meter Point Administration Number)?

An MPAN is a unique number for the electricity meter in your property. It’s sometimes called a Supply Number. Please be aware that it’s not the same as your customer reference number.

How to find your MPAN

Picture of MPAN bill

Your MPAN is on your bill. If you’re looking on an SSE bill, it’s the 13 digit number in the box marked as ‘Supply Number’ on the second page, to the right hand side. It is the bottom row of numbers.

An example number is:

20 0001 5001 165

If you don’t have a previous bill, you can find out your MPAN by calling your local electricity supplier.

If you don’t know who your local electricity supplier is, you can call Consumer Direct on 0845 404 0506. You’ll need to tell them your address and postcode to find out your number.

What is an MPRN (Meter Point Reference Number)?

An MPRN is a unique number for your gas meter. Like an MPAN, this isn’t the same as your customer reference number.

How to find your MPRN

Picture of MPRN on bill

This number is on your gas bill. It’s a long number with up to 10 digits. On an SSE bill, it’s labelled ‘Meter Point Reference Number’. It can also be found on the second page, to the right-hand side. The number doesn't contain any letters.

An example number is:

2058020902

If you don't have a bill to hand, you can contact the Meter Number Helpline on 0870 608 1524 and ask for your number.