If you haven’t got an online account, you can register for one in three easy steps:
Once registered, you can add and remove products and update your personal details. For more details, see making changes to your online account.
You can view and download your gas and electricity bills and make payments online. Find out more about viewing and paying bills online.
Giving us your gas or electricity meter readings online is a quick and easy way to ensure your bills are as accurate as possible – we’ll give you an updated balance instantly. For more information, see submitting your gas and electricity meter readings.
You may want to change the password for your account, or maybe you’ve forgotten it. Find out how to change or reset your password.
Sometimes you might need a utility bill to prove where you live. If you’ve signed up for paperless billing and don’t have paper gas or electricity bills, you can always use an online bill as proof of address.
We do all we can to look after your personal information. Here are some tips for you to protect your personal data and stay safe online.
For more information about your gas and electricity bills, including how to pay, understanding your bills, and the extra support and care available, visit our paying your energy bills help page.