Paperless billing

Did you know you can get a discount of up to £12 a year off your energy bill when you sign up to paperless billing?

When you go paperless, you'll not only save money, but you'll get less post through your door, less clutter in your home and less paper that you need to recycle. So it's great for the environment, too.

And by using your online account, it's easier for you to access your bills so they're ready for you when you need them.

How to go paperless

If you get your bills every six months, when you switch to paperless you'll get them quarterly (every three months) instead.

If you're happy with that and you've got an online account, you're ready to go paperless:

1. Log in to your online account
2. Open any of your product accounts and choose 'Manage this product'
3. Select 'Ok - next' to skip changing the friendly name
4. We'll ask if you would like paperless billing. Choose 'Yes' and click 'Ok - done'
5. Lastly, we'll check you're okay with the change, then take you back to your products

To change everything to paperless, repeat this for any other product accounts. Once you've chosen paperless billing, we'll take £6 (including VAT) off the standing charge for each fuel we supply. We'll spread this over the whole year.

If you don't have an online account yet

Don't worry if you don't have an online account. You can register for one using the link below.

You'll need to tell us your email address, name and telephone number. Once you're up and running, you can add your product accounts to your online account so you can take full advantage of our online services including paperless billing.

Tariffs not covered by the paperless discount

Sorry, we don't offer the discount on these tariffs: energyplus Care, Woolwich Domestic Heat and EDN.

It's also not available to Pay As You Go meter customers.