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It's easy to manage your gas, electricity, or phone and broadband accounts online. All you need to do is register for an online account. Not only will you be able to view and pay your bills, you’ll also be able to give meter readings, manage your Direct Debits, and much more.

And if you’re an SSE energy customer you can also download our My SSE app. Just make sure to register for an online account on our website first. Unfortunately, the app doesn’t support Pay As You Go or phone and broadband accounts yet.

Mobile phone screen showing bills and payment button circled

How to view your bills online

To view and download your bills, just follow these simple steps:

  1. Log in to your online account
  2. Select ‘View bills and payments’ on the account you’re interested in
  3. Choose ‘Download bill’ to download a bill as a PDF
  4. To view older bills, select ‘Show more bills’

We save up to two years of your bills online from the date you registered for an online account. If you need to check a bill from before this, please contact us.

Making payments online

It’s easy to make a payment online. You’ll need your credit or debit card details to hand:

  1. Log in to your online account
  2. Select ‘More options’ on the account you want to make a payment for
  3. Choose ‘Make a payment’ and follow the steps to make your payment
  4. You’ll have the option to securely store your card details so it’s even easier to make payments in the future

Setting up or changing a Direct Debit online

Paying by Direct Debit means you don’t have to worry about paying your bills when they arrive. With an online account, it’s simple to set up a Direct Debit.

And you can also manage your Direct Debit whenever you need to, to change the payment date, bank details or monthly payment amount.

FAQs

Can I use my online bill as proof of address?

Your online bills look the same as if we’d posted them to you so you should be able to use them as proof of address. Once you’ve downloaded your bill as a PDF, you can print it out or save it to your device.

How do I get an up-to-date balance?

Just give us an up-to-date meter reading and you'll be able to see an up-do-date balance as soon as you've entered it. You can't give readings for smart meter accounts, but you can see your usage on our range of handy graphs and lists.

How do I change to paperless billing?

Switch to paperless bills and you won’t have to wait for a bill to arrive in the post. Instead, you'll be able to see your bill instantly in your online account at any time.

So, you get less post through your door, less clutter in your home and less paper that you need to recycle. That’s great for the environment, too.

Are there other ways can I pay my bill?

These aren’t the only way to pay your energy bills. If you’re looking for a different way to pay, take a look at How to pay your energy bill to find an option to suit you.