Learn about our payment options and find the one that suits you best. And if you ever find you're struggling with your payments, we're here to help.
Paying by Direct Debit
Setting up an automatic payment means you don't have to worry about paying when your bill arrives. It's great for busy lifestyles. We offer two options, monthly or variable Direct Debit.
Monthly Direct Debit
Paying by monthly Direct Debit is a great way to budget for your energy and has many benefits.
Easy to set up and manage online
It’s simple to set up a Direct Debit online and change your payment amount, payment date and bank details with just a few clicks.
Don’t have an online account? Register for one now. It only takes a couple of minutes.
Choose a payment date to suit you
When you set up your Direct Debit, you can choose a date to pay that works for you. And if you ever need to, you can change your payment date online.
Get peace of mind with a set payment
Having a fixed payment amount each month means you’ll always know what you’re paying. And we’ll make sure you’re paying the right amount by doing a Direct Debit review at least twice in a 12-month period. If the energy you use is different from what we think you’ll use, we may change your payments to cover this.
Spread your costs over the year
Splitting the cost of your energy into equal payments across the year makes it much easier to budget. You can build up credit in the warmer, lighter summer months ready to cover the colder, darker winter ones when you’re likely to use more energy.
Get a discount off your bills
For fixed price tariffs, we’ll give you an annual discount for each fuel when you pay by Direct Debit.
Variable Direct Debit
With a variable Direct Debit you pay your energy bill in full each quarter via Direct Debit. Your bill will show the amount and date of the payment, and you'll get a discount per fuel. To set this up, please get in touch.
Paying through your SSE online account
It's simple to pay your energy bills using your SSE online account. Just log in to your online account, open the product you want to make the payment for and choose ‘Make a payment’. You'll need your debit or credit card details.
If you haven't got an online account, why not register now? You'll get all these great benefits:
- Pay your bills online - you can make payments towards your balance whenever you like.
- Download and view your bills at any time.
- If you've got a smart meter, you can see detailed information about the energy you’ve used.
Paying when you get your bill
You can pay online, over the phone or by cheque or postal order.
Paying over the phone
You can make a debit or credit card payment by calling our automated Cardline on 0345 704 5038. It’s open 24/7, 365 days a year.
Paying by cheque or postal order
To pay by cheque or postal order, make them payable to ‘SSE’. Write your gas and/or electricity account number on the back and fill in the payment slip at the bottom of your bill. Send the payment slip and cheque or postal order to: SSE, PO Box 13, Havant, PO9 5JB. Please don't send cash.
Paying through your bank
Pay us directly from your bank account using your bank's phone or Internet banking service. Make sure to enter your gas or electricity account number as the payment reference, depending on which account the payment is for.
Our bank details are:
- Bank account number - 99183129
- Sort code - 57-40-99
Paying with cash at any Post Office or bank
You can pay your bill with cash at any Post Office or bank. Fill in the giro slip found at the bottom of your bill and take it along with the cash, to your chosen bank or Post Office. Some banks may charge you for paying over the counter.
Other payment options
A standing order pays us a set amount on a set date. Plus you get a yearly discount per fuel. Contact us if you'd like to pay this way so we can recommend a payment amount that will cover the energy you use. We'll send you a standing order form to fill in and check what you're paying to make sure it's the right amount. After it's set up, if you want to make changes to your standing order you'll need to contact your bank.
Paygo swipe card
A Paygo swipe card is a flexible payment option where you pay as much as you'd like on dates that suit you. This money goes towards the balance due on your next bill. When you get your bill, you’ll still need to pay the outstanding balance.
You can also pay with a monthly swipe card. With these you pay an agreed amount on a set date each month. Get in touch if you're interested in either swipe card payment method.
Pay As You Go meter
A Pay As You Go meter lets you prepay for your energy, so it's one of the best ways to budget for the energy you use. You can buy credit from your local Post Office or PayPoint outlet on a key or card, and use these to top up your gas or electricity meter. A Pay As You Go meter is an easy way to spread the cost of paying back any money you owe too. Your meter can take an agreed weekly amount towards any debt, alongside payment for your ongoing energy use.
In the future, smart Pay As You Go meters will let you top up your meter online. See our Pay As You Go section for more information.
This payment option may be for you if you have a debt with us, are having difficulties paying and are on certain benefits. Once it's been agreed, a certain amount of your benefits is paid straight to us for your debt and ongoing energy use. Visit the Gov.uk website for more information about qualifying benefits and how Fuel Direct works. If you're interested and would like to discuss this way to pay with us, please get in touch. Remember if you're struggling, we're here to help.
What you need to know
If you have a fixed price tariff and pay by Direct Debit or standing order, you’ll get a yearly discount for each fuel when compared to other ways of paying. The discount is applied to your standing charge on a pence per day basis, until your tariff ends.
If you have a standard variable tariff, your energy prices are capped and the maximum price you pay (known as a cap) is set by Ofgem, the energy regulator. If you pay by Direct Debit or standing order, your standing charge and unit prices will be discounted. Your discount will vary depending on how much energy you use, where you live and your meter type. If you qualified for Warm Home Discount before 1 August 2019, your prices will be discounted regardless of how you pay.
Certain tariffs do not qualify for Direct Debit and standing order discounts. Please check the tariff terms and conditions for details.