The Priority Assistance Fund for 2018 is now closed for new applications.
If you’ve already applied for help, we’re working hard to process your application and we will contact you as soon as we can.
What to do if you need more help
You might also be able to get extra help paying your bills.
If you'd like advice on how you can cut down on the energy you use, take a look at ways to save energy and money.
Or, you can call our Energyline on 0800 072 7201 – we're available 8am to 8pm Monday to Friday.