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You'll find plenty of help below to answer any questions you might have when choosing a tariff, seeing how much you use and keeping your costs down.

Gas and electricity help
Moving gas and electricity to a new home
Switching to SSE
Making a complaint
Our Business Services

Feed-In Tariffs

Feed-In Tariffs
Applying for a Feed-In Tariff with SSE
Feed-In Tariff meter readings
Help with Feed-In Tariff complaints

Meters

Meters
Types of meter
When is Daylight Saving Time in the UK (or British Summer Time)?
Reading your meter
Giving a meter reading
Leaking electricity meter
Making changes to your meter and supply
MPAN or MPRN numbers

Smart meters

Introducing smart meters
Getting a smart meter
Installing your smart meter
Getting started with your smart meter
Making the most of your smart meter
About your smart meters
Help with your Smart Energy Monitor
Help with your Smart Energy Tracker
How to top-up your smart Pay As You Go meter
Emergency credit on a smart Pay As You Go meter
What to do if you lose your smart Pay As You Go card
Using a top-up code with your Pay As You Go smart meter

Pay As You Go meters

Pay As You Go meters
How we work out your Pay As You Go costs
Topping up your Pay As You Go meter
Avoiding Pay As You Go key fraud
Getting a Pay As You Go meter
Faulty Pay As You Go meters
Removing a Pay As You Go meter
Using emergency credit on Pay As You Go meters
Lost Pay As You Go card or key
Switching with a debt on your Pay As You Go meter

Energy efficiency and saving

Energy efficiency and saving
Energy saving at home
Energy efficiency survey
Introducing smart meters
Discounted energy-efficient installations
Cavity wall insulation
Loft insulation
Green Deal
Greenwatt Way project
Heating controls and radiators
Remote central heating controls
About storage heaters
Annual Energy Review
Green Deal legal and regulatory information
Energy-efficient condensing boilers
Lighting and efficiency: energy saving light bulbs
Energy efficient home appliances: energy saving tips
Draught proofing and excluders
How to make a draught excluder

Community Heating Projects

Community Heating Projects - Supply
Community Heating Projects - Equipment and safety
Community Heating Projects - Charges

Energy legal and regulatory information

Energy legal and regulatory information
Our standards and your rights

Read our helpful information on bills and payments, including giving meter readings and online billing.

Bills and payment help
Reading your meter
Giving a meter reading
Your energy bill explained
Tariff Comparison Rate (TCR) guide
Paying your bill
Making a complaint
Paying by Direct Debit
Paperless billing
Estimated bills
Trouble paying your bill
What happens if you can't pay your bill
Extra help paying your bills
Changing the name on your bill
Bereavement support
Keeping your information safe and secure
Getting a refund
Am I owed an unclaimed credit from my old account?
Costs that make up your bill 
Careline and Priority Services Register
Midata

Online billing

Online billing
Viewing and paying bills online
Using an online bill as proof of address
Registering for an online account
Changing and resetting your password
Making changes to your online account
Submitting meter readings online

Get help with your phone and broadband service, as well as how to switch to us.

Phone and broadband help
Fixed-term phone and broadband contracts
Moving phone and broadband to a new address
Complaining about your phone and broadband

Phone

Switching to our phone service
Understanding master phone sockets
Phone service charges
Phone service call features
How to block and report nuisance callers
Cancelling your Talk phone contract
Phone faults
Phone legal and regulatory information

Broadband

Switching to our broadband service
Fibre broadband availability and installation in my area
What is fibre optic broadband?
Your guide to ADSL broadband
Broadband speed advice
ADSL broadband speed
Cancelling your Broadband contract
Broadband contract information
Phishing and spam emails
Parental controls
Internet firewalls and antivirus software
Your internet connection: broadband speeds explained
Connecting to our broadband service
Broadband legal and regulatory information
Router setup and configuration
Connecting to Wi-Fi with a USB Wireless Adaptor
Wi-Fi boosters – how to improve or extend your internet signal

Talk & broadband price updates

Talk and broadband prices updates
July 2015 Talk and broadband prices updates
January 2015 Talk and broadband prices updates
December 2014 Talk and broadband prices updates
October 2014 Talk and broadband prices updates
July 2014 Talk and broadband prices updates
March 2014 Talk and broadband prices updates

If we supply your water, we've provided help on things like billing, meters and charges. You'll also find some helpful advice for saving water and dealing with plumbing issues.

Water supply help
About SSE Water
Our supply areas
Water saving advice
Understanding your water bill
Water meters
Water quality
Paying your water bill
Moving home - water
Water legal and regulatory information
Water inset appointments
Our standards and charges for water
Our wholesale charges
Getting a water and drainage search (CON29DW)
Water Resource Management Plan

Plumbing

Plumbing repairs and emergencies
Water leaks, burst pipes and other plumbing emergencies
Understanding water systems, drains, pipes and sewers
Unblocking a sink
Protecting and defrosting pipes in winter
Using drain rods

Set up a Direct Debit
Submit a Feed-in Tariff meter reading
Submit a gas or electricity meter reading
Online enquiry form
Refund form
Smart meter enquiry form
Trouble paying your bill form