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Energy help

You'll find plenty of help below to answer any questions you might have when choosing a tariff, seeing how much you use and keeping your costs down.

Gas and electricity help
Moving gas and electricity to a new home
Switching to SSE
Making a complaint
Our Business Services

Feed-In Tariffs

Feed-In Tariffs
Applying for a Feed-In Tariff with SSE
Feed-In Tariff meter readings
Help with Feed-In Tariff complaints

Meters

Meters
Types of meter
When is Daylight Saving Time in the UK (or British Summer Time)?
Reading your meter
Giving a meter reading
Leaking electricity meter
Making changes to your meter and supply
MPAN or MPRN numbers

Smart meters

Introducing smart meters
Getting a smart meter
Installing your smart meter
Getting started with your smart meter(s) and Smart Energy Tracker
Making the most of your smart meter
Reading your smart meter
Help with your Smart Energy Monitor
Help with your Smart Energy Tracker
How to top-up your smart Pay As You Go meter
Emergency credit on a smart Pay As You Go meter
What to do if you lose your smart Pay As You Go card
Using a top-up code with your Pay As You Go smart meter

Pay As You Go meters

Pay As You Go meters
How we work out your Pay As You Go costs
Topping up your Pay As You Go meter
Avoiding Pay As You Go key fraud
Getting a Pay As You Go meter
Faulty Pay As You Go meters
Removing a Pay As You Go meter
Using emergency credit on Pay As You Go meters
Lost Pay As You Go card or key
Switching with a debt on your Pay As You Go meter

Energy efficiency and saving

Energy efficiency and saving
Energy saving at home
Energy efficiency survey
Introducing smart meters
Discounted energy-efficient installations
Cavity wall insulation
Loft insulation
Green Deal
Greenwatt Way project
Heating controls and radiators
Remote central heating controls
About storage heaters
Annual Energy Review
Green Deal legal and regulatory information
Energy-efficient condensing boilers
Lighting and efficiency: energy saving light bulbs
Energy efficient home appliances: energy saving tips
Draught proofing and excluders
How to make a draught excluder

Community Heating Projects

Community Heating Projects - Supply
Community Heating Projects - Equipment and safety
Community Heating Projects - Charges

Energy legal and regulatory information

Energy legal and regulatory information
Our standards and your rights