We don’t do what we do to get awards – but we’ll happily toot our horn when we win them. After all they show the outstanding work our colleagues do every day delivering excellent customer service.

Mobile device showing SSE online dashboard with smart meter readings on a graph

We won three Uswitch Energy Awards in 2021

Uswitch is a popular comparison and switching service, accredited by Ofgem under their Confidence Code.

Every year, Uswitch ask thousands of customers to rate their energy suppliers across several categories and present their energy awards to the top-rated companies.

In 2021 we won three Uswitch Energy Awards. We were named best large supplier for:

  • Best Customer Service
  • Best Meter Reading Services
  • Best Smart Meter Experience

Our past Uswitch Energy Awards

In 2019 and 2020 we were named best large supplier in a number of categories.


  • Best Online Experience
  • Best Customer Service
  • Best Smart Meter Experience
  • Best Meter Reading Services
  • Best Billing Services


  • Supplier of the Year
  • Most Likely To Be Recommended
  • Best Meter Reading Services.

Winning runs in the family

We’re part of the OVO family alongside OVO Energy, Boost, and Corgi HomePlan. And like us OVO Energy have award-winning customer service. You could say great help and support is part of our DNA.

Want to enjoy our award-winning service?

We don’t just do energy – we’ve also got great offers on broadband and phone, and boiler and heating cover. Our mobile app makes it simple to manage your energy, and our customers get the chance to get access to advance tickets and amazing experiences with OVO Live.